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Tragic Optimism vs Learning on the Verge of More Change and Great Advances
Presidential Address, American Head and Neck Society
Jesus E. Medina, MD
Arch Otolaryngol Head Neck Surg. 2001;127:749-755.
During the past year, I have given a great deal of thought to the choice
of topic for this address. Having served as the chairman of the Finance Committee
of the University of Oklahoma Physicians Medical Group, which oversees more
than 200 contracts with about 320 physicians, and having educated residents
and fellows for many years, I decided that it would be appropriate to share
some thoughts about the remarkable changes we are experiencing in the business
and education aspects of head and neck oncologic surgery. Some of them are
relevant to everyone practicing head and neck surgery; others apply primarily
to the United States. However, I believe our colleagues from abroad may find
it interesting, if not informative, to find out how seriously the education
of fellows is taken by the American Head and Neck Society.
Change has always gone hand in hand with the practice of medicine. In
recent years, however, we have experienced, it seems, more rapid and more
significant changes in the way that medicine and surgery are practiced in
this country and abroad. As we stand today on the verge of yet more change
and of great technologic advances, we cannot ignore the implications of change
and the direction that changes in health care are taking. Alan F. Homer, president
of the Pharmaceutical Research and Manufacturers of America, which represents
the country's leading research-based pharmaceutical and biotechnology companies,
characterizes this change in the following way:
"Health care has undergone a sea changethe hospital bed
and the surgeon's knife are no longer its primary tools. They've been eclipsed
by pharmaceutical therapies that open a whole new world of hope for better,
healthier lives."1
In addition, health care will change to include parameters never considered
previously in determining the appropriateness of some aspects of medical care.
To the specialty of head and neck surgery, a specialty that has traditionally
strived to remain clinically and academically vigorous, the prospect of these
changes represents an opportunity. Unfortunately, it also represents a threat
for several reasons. One is the defeatist attitude some of us are adopting:
there is nothing we can do about these changes, so why bother. Even more concerning
is the human phenomenon called "tragic optimism." In an essay written on the
occasion of the new millennium, Stephen Jay Gould, PhD, professor of geology
and curator of invertebrate paleontology at Harvard University, describes
eloquently the most common human response to change as follows: "We do usually
manage to muddle through, thanks to rationality with an adequate dose of human
decency and hard work." This capacity marks the "optimism" in his designation.
But we do not make our move toward a solution until a good measure of preventable
tragedy has already occurred to spur us into actionthe "tragic" component
of it.2
Around the world and certainly in the United States, we are on the verge
of more change in the reimbursement for hospitals and physicians. To the dismay
of many physicians, we are rapidly moving from a practice of medicine in which
the cost of providing care to a patient was not a question, and the primary
focus of our activities was the physician-patient relationship, to a medical
"industry" in which costs are rising faster than reimbursement.
Currently, there are 2 methods that can be used to determine the cost
of a surgical procedure, including all the steps of care that are reimbursed
by a "global" fee. One method determines the cost of care per relative value
unit3; the other, an "activity-based cost"
method, tracks and assigns a cost to every step of physician care. In preparation
for this address, I prospectively determined the cost of 4 operations, performed
in my practice, using both methods. The results are outlined in Table 1. A comparison of our costs with the current reimbursement
by 4 third-party payers is shown in Table
2. In some cases, our costs are higher than the reimbursement (payer
A). Considering that the majority of third-party payers reimburse procedures
at a rate of 120% of Medicare fees (payer C), the gap between what it costs
to perform these operations and what is reimbursed is narrow, and it is likely
to narrow further in the future.
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Table 1. Cost of Head and Neck Surgical Procedures*
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Table 2. Cost and Reimbursement of Head and Neck Surgical Procedures
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If we continue to believe that we will muddle through by working harder,
it is very likely that either one or all of the following preventable tragedies
will occur before we are spurred into action: (1) the bankruptcy of our practices;
(2) the abandonment of head and neck oncologic surgery to embrace other types
of surgery (endoscopic sinus surgery, cosmetic surgery, surgery for snoring)
that are still lucrative; or, worse yet; (3) the forfeiting of our role as
patient advocates. I would like to expand on the last possibility. Since the
inception of managed care, the surgeon's role as patient advocate has changed
dramatically. Currently, this role is focused on making sure that our patients
have access to the best treatment. Do we not find ourselves, more often than
ever before, pleading our patient's case to a nonmedical clerk or a medical
director, and convincing them that the operation we have recommended is indeed
indicated and is the best care for the patient? In the medical industry of
the future, the surgeon's role as patient advocate may change even more drastically.
I worry that, in the future, because of increasing financial constraints,
we may need to make sure that we can afford to provide our patients the best
possible treatment, particularly if that treatment is an operation. By its
very nature, advocacy cannot be constrained,4
or else we get into the problem alluded to by Robert Byers, MD, in the Hayes
Martin Lecture at this meeting: the "tension of opposites." What will happen
if we find, the hard way, that we cannot afford to provide our patients such
treatment? Would we continue, as an advocate should, to supply each patient
all necessary careeven that of marginal benefitregardless of
cost?5 Or would we abandon our role as advocates
and divert patients in the direction of whatever treatment is affordable?
I wholeheartedly second the plea Dr Byers made for the preservation of professionalism,
and I fervently hope that none of these scenarios comes to pass.
Faced with the possibility of such unpleasant consequences, tragic optimism
is a dangerous attitude; instead, we should adopt a learning attitude. Eric
Hoffer, the American blue-collar longshoreman-philosopher celebrated for his
writings about life, power, and social order, wrote in his book In Our Time:
" . . . a learning society would have a decided advantage in
a time of rapid change: while the learned usually find themselves equipped
to live in a world that no longer exists, the learner adjusts readily to all
sorts of conditions."6
A somewhat crass but realistic forecast for medicine in general, and
surgery in particular, is that "the value of our services will eventually
be defined as the quality of our surgical outcomes divided by their cost."7 If we are to follow Hoffer's admonition and behave
as if we are learners, then learners anticipate and prepare for change. Thus,
learning how to reach and maintain the critical balance of cost and outcomes
will be one of the most important challenges to our specialty in the future.
As we learn to do so, not only should we join the medical industry in its
cost-reduction efforts but we must lead it in the direction of cost reductions
that enhance quality-of-care outcomes. We will not be able to do this, however,
unless we learn what our costs are. The methodology is at hand. We do have
a responsibility in these matters whether we wish to accept that burden or
not. Unquestionably, the methodology can be refined. Our Society can and must
facilitate our behavior as learners by embracing these concerns now! This
is the time to invest in adapting the available methodology, refine it to
suit our needs, and make it available in a form that is usable by the solo
practitioner or the academic group worldwide. By learning our costs, we will
enhance our ability to maintain viable practices; advocate for our patients
in front of health maintenance organizations, state legislatures, and the
federal government; and, yes, continue to attract talented young physicians
into the specialty. After all, if the viability of our clinical practices
is jeopardized, everything else we do, including education and particularly
research, will be in jeopardy! In this regard, it is disquieting to learn
that more than 60% of the research activities of academic faculty in otolaryngology
head and neck surgery are supported by departmental funds, mostly derived
from clinical practice.8
When we look at the results of the matching for head and neck surgery
fellowship programs for the past 4 years (Figure 1), it is difficult not to be concerned by the declining
number of applicants. Although reimbursement issues may already be playing
some role in these trends, it would be prudent to consider other factors.
Undoubtedly, the pool of applicants has become smaller. In the past, we used
to draw from a pool of general surgery and otolaryngology residents; in recent
years, the number of general surgery residents who consider head and neck
surgery as a subspecialty has been minimal. It should be noted, though, that
this trend began earlier than 4 years ago.
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Numbers of applicants for head and neck surgery fellowship matching.
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The number of fellowships in other subspecialties has not increased
enough, during the past 7 years, to explain the decreased number of applicants
to our training programs as a simple phenomenon of dilution (Table 3). It does not seem that our training programs are less attractive
to residents than other subspecialties are. In preparation for this address,
a survey was sent to the 296 residents graduating from otolaryngology training
programs on June 30, 2000. Of the 141 who responded to the survey (response
rate, 48%), 54 (38%) were taking additional (fellowship) training. The majority
of the responders (66%) chose either head and neck surgery or facial plastic
surgery as a subspecialty (Table 4).
Also to be noticed is that 72% of them selected 1-year fellowships.
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Table 3. Number of Subspecialty Fellowships
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Table 4. Graduating Residents, 2000*
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Another factor to consider, as a possible explanation for the decreasing
number of applicants, is the level of knowledge and skill of the residents
graduating from otolaryngology residency programs. If they were, or believed
that they were, more qualified in head and neck oncology and surgery, they
would be less interested in additional training. In fact, head and neck fellowships
might have become unnecessary! This does not seem to be the case, judging
from the number of graduating residents responding to our survey who admit
to having minimal or no knowledge about basic contemporary concepts in head
and neck oncology (Table 5), such
as radiation biology (38%), hypofractionated radiation (58%), p53 (40%), and
gene therapy in head and neck cancer (51%). Furthermore, residents graduating
in 2000 were asked about their level of comfort in performing an operation,
if they were given the opportunity to do it within 3 months of their graduation,
by indicating whether they would perform a given operation alone, would perform
it only with the assistance of a senior partner, would probably not perform
it, or would definitely not perform it. The graduating residents do not seem
to be overwhelmingly comfortable performing major head and neck oncologic
procedures. Only 61% would perform alone a composite resection, 77% a total
laryngectomy, and 38% a supraglottic laryngectomy (Table 6). Perhaps this is due to the relatively small number of
such oncologic procedures residents perform during training. The average number
of operations performed by graduating residents as surgeons, according to
the American Board of Otolaryngology, is shown in Table 7.
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Table 5. Knowledge of Concepts After Residency*
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Table 6. Comfort Level of Residents Graduating in 2000 With Performing
Operations*
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Table 7. Residents' Surgical Experience*
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It is difficult to ascertain whether duration of the fellowship is the
most important factor, or even an important factor, in the decision of residents
to pursue additional training. However, we cannot sidestep the observation
that the number of applicants has decreased since 1995, when the duration
of fellowships was increased to 2 years (Figure 1). It is also interesting to note that the majority of the
residents going on to fellowships this year (72%) elected 1-year programs.
Furthermore, we must keep in mind that, in addition to the reimbursement issues
I discussed earlier, financial considerations, such as the debt acquired during
medical school, probably weigh heavily on the decision of residents to pursue
fellowship training. The average medical student debt ($63 000 on graduation
in 1994 vs $97 400 in 1999)9 exerts obvious
pressures to enter practice sooner rather than later, and may deter some residents
from pursuing 2 years of additional training. It may also be a factor in the
decision to opt for subspecialty choices that are perceived to be more lucrative.
After all of these factors are considered, we must not forget that the
factor that influences students and residents the most, in their choice of
specialty, is role models who demonstrate enthusiasm and a genuine love for
what they do.10 It will be a challenge for
us to not let what is happening in medicine dampen our enthusiasm for what
we love to do: take care of patients with cancer of the head and neck and
do surgery.
Also important in attracting young physicians to our specialty is what
we do for them after we have attracted them. I believe this is crucial to
the survival of the specialty, for as the Romans said, "Mighty oaks from acorns
grow . . . mangle the nut and you'll get scrub; neither tall nor mighty."
If our educational programs are sound and prepare the fellows well for the
current and future demands of the specialty, they will continue to be attractive.
Observing educational programs of different kinds, it is clear that the accomplishments
of those programs that are successful can be largely credited to 3 factors:
a continuous assessment of needs, a timely and objective evaluation of their
outcomes, and a willingness to make a difference.
A continuous assessment of needs can be complex and is labor intensive,
but it is necessary. A need is something required. Undoubtedly, what is required
to educate our fellows has to be dictated, to a great extent, by the collective
wisdom of the program directors and the leaders of the specialty. Byron Bailey,
MD,11 articulated this well in 1994, writing
about the impact and long-range implications of fellowship proliferation:
"The first requirementfor a fellowship program accreditationis
that we develop high educational standards and clear statements with regard
to linkage with formal educational units, educational objectives, and a length
that is likely to train a unique individual. There is no place in the fellowship
world for remedial fellowships in which individuals pursue additional training
because of deficiencies in their residency."
Most of us agreed with Dr Bailey, and shortly thereafter, the length
of fellowships was expanded to 2 years to include 1 year of research, and
the accreditation process emphasized curriculum development.
A need is also something desired that is lacking. A survey of 344 fellowship-trained
otolaryngologists was undertaken by the Educational Council for Otolaryngology
Head and Neck Surgery in 1994.12 The responses
are outlined in Table 8. The main
reasons responders cited for taking a fellowship were inadequate caseload
(45%) and inadequate didactic teaching (29%) in a subspecialty area during
residency.
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Table 8. Reasons for Taking a Fellowship*
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Obviously, a discrepancy exists between what the specialty leaders believe
is required and what the learners express as lacking. Clearly, neither opinion
should be ignored. If we keep in mind that our primary responsibility as educators
is to form physicians who can provide good care to their patients, we should
respond to the need of those who seek acquisition of the knowledge and surgical
expertise they believe they lack. This leads to the question: Should a 2-year
"fellowship" program, with emphasis on research, as the fellowships are supposed
to be structured now, be the only avenue for a resident to accomplish this?
Conducting a timely and objective evaluation of educational outcomes
is an elaborate and costly undertaking. A common substitute used by most fellowship
programs is a yearly subjective evaluation of the program by the graduating
fellows. A survey was sent to all fellows graduating from fellowship programs
accredited by the Council for Advanced Training in Head and Neck Oncologic
Surgery in June 2000. Eleven (85%) of the 13 graduating fellows responded.
Their responses to the same questions asked of the graduating residents are
outlined in Table 9. The majority
of fellows have at least a working or in-depth knowledge of current topics
in head and neck oncology. It also seems that their level of comfort with
all the surgical procedures listed in Table
6 is invariably high: 82% to 100% of the graduating fellows felt
comfortable performing these procedures alone. Thus, it appears that the fellowships
are doing well in terms of providing core knowledge and surgical experience.
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Table 9. Knowledge of Concepts After Fellowship*
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One of the main reasons behind the expansion of the duration of fellowships
to 2 years was to provide the fellows with a concentrated research experience
of at least 1 year. Emphasis was placed on a basic science laboratory research
experience; however, very few, if any, guidelines were issued by the Council
about this aspect of fellowship training. According to our survey, at least
8 (62%) of the 13 fellows finishing their training in June 2000 had carried
out a "formal basic science research" project. This is obviously gratifying
and should be continued. It remains to be seen, however, whether this is adequate
research training to provide fellows the expertise to become independent investigators.
This does not seem likely in light of a recent appraisal of the efficacy of
research training fellowships conducted by the National Institute on Deafness
and Other Communication Disorders, which concluded that at least 2 years should
be devoted specifically to research, to have any expectation of becoming an
independent investigator.8 At this time, it
is not clear how the research experience of the different fellowship programs
is being mentored, how it is structured, and how its quality is evaluated.
It is, thus, doubtful that such a poorly standardized research experience
is equivalent to or better than that recommended by the National Institute
on Deafness and Other Communication Disorders. Clearly, if we are to adhere
to the strict standards called for by Bailey, we must establish guidelines
for the fellows' research experience, monitor its quality, and track its outcome
in terms of continued research involvement and funding. In time, it may become
apparent that the duration of the research training during fellowships needs
to be adjusted.
The next questions to be considered are: Do we have jobs for our graduating
fellows? Are these jobs likely to further their research experience? I am
pleased to report that 8 of the 11 graduating fellows responding to our survey
were taking academic positions. However, it is a concern that the prioritization
of time among academic otolaryngologyhead and neck surgeons today is
such that individuals holding junior academic positions in the United States,
on average, devote only 13% of their time to research activities.8
One source of concern in the education of fellows and residents is the
finding of our surveys that almost all of the graduating residents and at
least 50% of the fellows graduating this year admit they have minimal or no
knowledge of one or more of the concepts listed in Table 10. Because these are essential concepts or tools in clinical
research, it is not unreasonable to conclude that our graduating clinicians
are not prepared to plan and conduct patient-oriented research, such as clinical
trials, treatment effectiveness, or patient outcomes research. Observations
such as these are responsible, in part, for a bigger concern recently expressed
by the Society of University OtolaryngologistsHead and Neck Surgeons.
They warn that we have an undersupply of properly trained clinical investigators,
and that this deficiency is getting worse.8
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Table 10. Residents and Fellows With Minimal or No Knowledge of Statistical
Concepts
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Clinical research is the "neck of the scientific bottle," through which
all scientific developments must flow before they can be of real-world benefit
to the public. The recent developments in genetics, bioengineering, and molecular
biology are remarkable; also astounding are the resources that are being poured
into the development of new drugs and other therapeutic modalities. As David
Sidransky, MD, said in his keynote address, "Molecular Biology and Genetics,"
we are on the verge of great scientific and technologic advances. The following
day, Dr Byers said that, for all of these developments, the bottom line for
us and for our patients is the 5-year survival. Tragic optimism would have
us think that we might muddle through and that these scientific developments
will somehow be translated into better ways to treat our patients. On the
other hand, a learning attitude would call for analyzing the concern and taking
appropriate action. The analysis has been done and the results are contained
in the report of an unprecedented Clinical Research Summit project that brought
together more than 175 representatives from government and the private sector,
was supported by 7 foundations, and took 18 months to complete.13
The summit participants recognized the following 9 core problems that confront
clinical research and put forth an action agenda to address them:
- There is not an agreed-on definition of clinical research and
its components.
- Clinical research is not adequately understood or valued by the
public.
- There is a lack of data on clinical research funding and productivity.
- There is insufficient funding for the conduct of some types of
clinical research.
- There are insufficient numbers of clinical investigators.
- There is insufficient emphasis on incorporating research findings
into clinical practice.
- There is inadequate coordination of clinical research among research
entities and disciplines.
- The ability of academic health centers to conduct clinical research
is at risk.
- There is a lack of a comprehensive, dynamic clinical research
agenda.
We should embrace this agenda and make provisions in the
short- and long-range strategic planning of the American Head and Neck
Society to include systematic efforts to advance it, particularly where
it calls for preparing physicians to understand and participate in
clinical research and contribute to the evidentiary base of our
practice. We are more likely to be effective in this endeavor by
coordinating efforts and integrating resources with other
organizations. In this regard, I must commend Maureen Hanley,
PhD, associate vice president and director of research of the American
Academy of Otolaryngology, Head and Neck Surgery, Inc for her vision
and initiative in putting forth a proposal for the creation of a
National Center for the Promotion of Research in Otolaryngology. A key
piece of this proposal is education and the development of the
appropriate instruments to ensure that future physicians entering
community or academic practices have an appreciation and understanding
of the role of research in clinical care (Maureen Hanley, PhD, written
communication, June 15, 2000).
The Joint Council for Accreditation of Advanced Training in Head and
Neck Oncologic Surgery was created jointly by the American Society for Head
and Neck Surgery and the Society of Head and Neck Surgeons in the early 1980s.
Since its creation, it has shown clearly the willingness of the specialty
to make a difference. The many people who have served in this council through
the years have indeed striven to ensure that our trainees develop the knowledge,
skills, and character necessary to become highly competent head and neck surgeons.
I hope that the remarks I make today will support my belief that we should
not disband the Council but rather strengthen it with clear, timely directives
and adequate resources to continuously assess educational needs and outcomes.
How can the American Head and Neck Society address the needs we have
identified and use the information presented here to enhance the education
of future head and neck surgeons? Our accredited training programs are currently
limited to 2-year fellowships, which may be deterring or preventing excellent
candidates from obtaining the fellowship credentialing they need to pursue
a career in head and neck oncologic surgery: for instance, an individual who
has had adequate research experience during residency and may be seeking only
increased clinical exposure, or a resident graduating with a strong head and
neck clinical experience, who may be seeking only a research experience. It
appears to me that the 2-year fellowships are working reasonably well and
should not be eliminated. They should continue to be considered the standard
for "advanced training" in head and neck surgery. However, we must expand
the opportunities for training while maintaining high standards, and we must
put equal emphasis on clinical and basic science research. To address all
needs, particularly those expressed by the individuals seeking training, we
should establish a 1-year "basic clinical fellowship" that is designed to
provide additional surgical experience while ensuring that the fellow fulfills
a comprehensive set of educational objectives determined by the Council. This
type of fellowship could include the existing 1-year fellowships, currently
not accredited by the Council, if the program director is willing to adhere
to standardized documentation and curriculum requirements. We also should
establish a 1-year basic research fellowship that is designed to provide essential
training in clinical or basic science research. These basic fellowships would
be clearly different, in certification and perhaps structure, from the 2-year
advanced fellowship. In the long run, the graduates of any of these fellowships
will be better prepared to provide care to patients and to advance the specialty.
In closing, I believe that if we take appropriate action, the future
of the specialty can be bright. The other ingredients are there. We have no
shortage of talented young head and neck surgeons, many of whom have presented
their work here. Furthermore, the quality of coming leadership of this Society,
exemplified by my successor, Ernest Weymuller, MD, is such that when dealing
with the inevitable changes that lie ahead, we will not fall prey to tragic
optimism, but we will remain committed to the never-ending process of learning
how to do things better. After all, Eric Hoffer is right: "In times of change,
learners inherit the earth."
AUTHOR INFORMATION
Accepted for publication February 6, 2001.
Presented at the annual meeting of the American Head and Neck Society,
Fifth International Conference on Head and Neck Cancer, San Francisco, Calif,
August 1, 2000.
Corresponding author: Jesus E. Medina, MD, Department of Otorhinolaryngology,
Oklahoma University Health Science Center, PO Box 26901, WP 1360, Oklahoma
City, OK 73190-0001 (e-mail: jesus-medina{at}ouhsc.edu).
From the Department of Otorhinolaryngology, Oklahoma University Health
Science Center, Oklahoma City.
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