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Arch Otolaryngol Head Neck Surg. 2003;129:610.

	Since this article does not have an abstract, we have provided the first 150 words of the full text and any section headings.

I FIRST MET Tom Heller when our young children played together. I later learned he was the medical director of the Pike Market Clinic in Seattle. His clinic provided essential medical and social services to an amazingly diverse set of patients including many of our city's too numerous homeless. The patients ranged from runaway kids to the lost elderly, from the handicapped to the disoriented. Tom immersed himself in the human stories of his patients as well as their medical problems. His father was a survivor of the Holocaust and these family memories left him with an abiding interest in the lost and abandoned and their life histories. He would call me occasionally when one of his special patients needed facial plastic surgery.

The most memorable of these was Robert. I knew little of his history when we met. He had congenital facial deformities. His initial appearance was unusual—a short, . . . [Full Text of this Article]