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Management of Patient Dissatisfaction With Results of Cosmetic Procedures
Mary Ruth Wright, PhD
Arch Otolaryngol. 1980;106(8):466-471.
Abstract
The many-faceted reasons for patient dissatisfaction with the results of cosmetic procedures are discussed within a broad context, encompassing causative, preventive, and management factors. Psychological manifestations as they relate to patient expectations and disappointments are exposed, and solutions proposed. The author recommends that the surgeon adopt an affirmative, rather than a defensive, approach to the problem.
(Arch Otolaryngol 106:466-471, 1980)
Author Affiliations
From the Department of Otorhinolaryngology and Communicative Sciences, Baylor College of Medicine, Houston.
Footnotes
Accepted for publication July 17, 1979.
Read before the Third International Symposium on Plastic and Reconstructive Surgery of the Head and Neck, New Orleans, May 4, 1979.
Reprint requests to 633 Hermann Professional Bldg, 6410 Fannin, Houston, TX 77030 (Dr Wright).
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ABSTRACT
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